Serviceworks

Serviceworks has grown from a specialist energy retail consultancy founded in 1999 into a vibrant, expanding organisation delivering customer management services, consulting and technology solutions to utilities across most of Australia. When Linear was engaged to consolidate three Melbourne teams into a new 6,000 square metre headquarters at 457 St Kilda Road, it marked a significant moment in the company’s growth – and an opportunity to bring its culture to life at scale.

The brief was clear: create a home that felt nothing like a corporate fitout. Boutique, fun, young and vibrant – a space that retained the energy and intimacy of a smaller business, even across four floors and a substantial footprint.

The response was a warehouse aesthetic applied to a conventional corporate building. Industrial light fittings, plywood screens and raw material choices dissolve the formality of the base building and replace it with something more characterful and energised. Plywood box installations at each floor entry display the brands and logos of Serviceworks’ key partners, a confident and considered statement of the company’s network and identity. Bold colour and geometric pattern vary the personality of each level, reinforcing a sense of distinct community within the larger whole.

Planning took full advantage of the Faulkner Park location. Key teaming zones are consolidated around the park views and the central stair – creating a vertical hub that draws people together across floors and connects them to a centralised breakout space featuring gaming areas, vine walls and a refectory dining feel that genuinely earns its place as the heart of the building.

The project was delivered on a tight budget, and through close collaboration with the base building architect, Linear was able to integrate all engineering services within the floor plans, saving Serviceworks in excess of $400,000.